Liveport » Engineering Request (Addendum)

CallTek Engineering Request - Addendum

System Type

CAS

Name of Requester

Debbie

Request Date

March 26, 2025

Name of Engineer

IT Dev

Approved by

Approval Date

Task

The task involves creating separate fields for other network features/services

Identified Issue or Feature
request

To create/add separate field to the following items which have been synced to CAS- General Information            

Wireless Controller IP 1

Wireless Controller Link Login      

Product Type Purchased

Netgate Key/Network Key

Contacts (Specific Roles : General Manager/Maintenance Contact/Accounting Contact/IT Contact)

Goal

To give T2s direct visibility to these network details that are needed in handling network/equipment issues.

Work Flow

To unsync Controller IP 1 with its UN/PW from General Information (previously Special Attention)and create separate fields in CAS

To map Product Type Purchased and Netgate Key/Network Key from Pipedrive by creating these fields in CAS.   

Under Contacts, to map specific roles (like General Manager, Maintenance, Accounting)

Product Type Purchased - To be placed next to Support Type

Wireless Controller IP 1 - To be placed after/below Controller Type

Wireless Controller IP2 - To be moved and placed below Wireless Controller IP1

Wireless Controller Link Login - at the right side of Wireless Controller IP2

Netgate Key/Network Key - To be placed above Portal Page