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Bug #112

open

New emails default to [email protected] in the drop down menu causing some agents to missed selecting the correct mailbox when sending an email.

Added by Stacy Kinkar about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Normal
Assignee:
-
Start date:
08/13/2024
Due date:
08/13/2024 (about 15 months late)
% Done:

100%

Estimated time:

Description

New emails default to in the drop down menu causing some agents to missed selecting the correct mailbox when sending an email.

Add "-select-" as the first option in the combo box/drop-down menu so that the agents can choose by clicking the drop-down.

Actions #1

Updated by Stacy Kinkar about 1 year ago

  • Due date set to 08/13/2024
  • Status changed from New to Resolved
  • Start date changed from 08/19/2024 to 08/13/2024
  • % Done changed from 0 to 100

This is completed

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