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# Tracker Status Priority Subject Assignee Updated
206 Feature Resolved Normal To add Dispatch Tab in Performance Dashboard 04/07/2025 10:23 PM Actions
199 Feature Feedback Normal Add RMA Tab and Quote Tab 12/23/2024 05:46 AM Actions
192 Feature New Normal Engineering Request - CAS SLA Monitoring Timer 11/21/2024 11:13 PM Actions
189 Feature New Normal Engineering Request : CAS User Additional Fields for New Reported Issues and Solutions 11/19/2024 05:46 AM Actions
181 Feature New Normal Updated Reported Issues and Solutions 10/29/2024 10:39 AM Actions
151 Feature Resolved Normal Follow up Report 10/10/2024 05:00 AM Actions
150 Feature Resolved Normal Jeopardy Report 10/10/2024 04:57 AM Actions
148 Feature In Progress High Zabbix to CAS Integration 01/14/2025 09:32 PM Actions
143 Feature New Normal Rconfig Implementation 09/30/2024 05:55 AM Actions
139 Feature Resolved Normal Support Emails-SNA 10/10/2024 05:03 AM Actions
127 Feature Resolved Normal Replacement for carlos 08/28/2024 10:58 PM Actions
119 Support Resolved Normal kick off call with SNA leads 09/23/2024 10:35 PM Actions
112 Bug Resolved Normal New emails default to [email protected] in the drop down menu causing some agents to missed selecting the correct mailbox when sending an email. 08/19/2024 12:27 AM Actions
105 Bug Resolved Normal Auto Responder Detection 08/19/2024 12:17 AM Actions
103 Bug Resolved Normal Distorted Notes 08/19/2024 12:06 AM Actions
100 Feature In Progress Normal Auto Response Template Manual Triggers 02/20/2025 11:36 PM Actions
99 Feature New Normal Email to Ticket Metrics 08/08/2024 03:23 AM Actions
98 Feature Resolved Normal Auto-Response Recipients 02/20/2025 11:35 PM Actions
97 Feature In Progress Normal Bulk Ticket Deletion and Closure 02/20/2025 11:33 PM Actions
96 Feature New Normal Intercepting Auto Responses for Automated Emails 08/08/2024 03:21 AM Actions
95 Feature Resolved Normal Support Numbers Update and First Notification Auto Response Update 02/20/2025 11:32 PM Actions
94 Feature In Progress Normal Note Types Filter 02/20/2025 11:31 PM Actions
93 Feature In Progress Normal Post Event Survey 02/20/2025 11:30 PM Actions
92 Feature Resolved Normal Email Signature Update 02/20/2025 11:29 PM Actions
91 Feature In Progress Normal Auto-Response Email Template 02/20/2025 11:28 PM Actions
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