Overview
Subprojects
- Additional Fields for New Reported Issues and Solutions
- CAS SLA Monitoring Timer
- CAS SNA
- Controls for email-to-ticket integration
- Develop Productivity Map
- Jeopardy Report Modifications
- Rconfig
- Replacement for NON Ops- Carlos
- SNA - Email to Ticket- Phase 1
- SNA CAS Ticket Issues
- SNA Performance Dashboard
- SNA Support Email Distros
- SNA Zoom Migration
- SNA- Email to Ticket- Phase 2
- Telco Email Notification
- Ticket FollowUp Report Modifications
- To add Dispatch tab in Perf Dashboard
- To add RMA Tab and Quote Tab in the Performance Dashboard
- Updated Reported Issues and Solutions
- Utilize Odyssey CX
- Zabbix