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Support #119

open

kick off call with SNA leads

Added by Stacy Kinkar about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Normal
Assignee:
-
Start date:
08/21/2024
Due date:
% Done:

40%

Estimated time:

Description

To get SNA leads abd Peter on a call to discuss timeline and details for Rconfig project

Rconfig Project Plan

Project Initiation
Objective Definition: Implement rConfig for network device configuration management for SNA infrastructure

Stakeholder Identification: Identify key stakeholders, including operations Manager, Account Manager , Customer Success, Program Managers, IT Net , IT Dev

OM: Yanni

AM: Alexis

Peter : Rconfig Implementation engineer

Chase: NOC Supervisor, Will provide assistance to access equipment configurations and help oversee Rconfig rollout and administration

Planning
Requirements Gathering: Collect specific needs, such as the types of network devices to be managed, configuration backup frequency, and automation requirements.

Resource Allocation: Assign roles, including a project manager, network engineers, and system administrators.

Grey: Level four engineer: Will provide assistance to access configuration across all infrastructure of SNA

Timeline and Milestones: Set key milestones, such as installation, configuration, testing, and go-live, with clear deadlines.

Risk Management: Identify risks, such as potential integration issues or security concerns, and plan mitigation strategies.

Design
System Architecture: Design the rConfig setup, including server specifications, network architecture, and integration points with existing systems.

Interface Design: Plan the user interface layout, considering ease of use for network engineers.

Documentation: Prepare documentation outlining the rConfig architecture, workflows, and user roles.

Development
System Configuration: Install rConfig on the designated server, configure necessary dependencies, and set up the initial environment.

Customization: Customize rConfig to include necessary plugins, scripts, and templates for the specific network devices in use.

Testing: Perform unit testing, integration testing with existing systems, and user acceptance testing (UAT) to ensure rConfig meets all requirements.

Implementation
Deployment: Gradually roll out rConfig in a phased approach, starting with a pilot group of network devices before full deployment.

Data Migration: If applicable, migrate existing network device configurations to rConfig for centralized management.

Training: Conduct training sessions for network engineers and administrators to ensure proficiency in using rConfig.

Go-Live: Officially transition to rConfig for managing network device configurations, with close monitoring for any issues.

Post-Implementation
Monitoring and Support: Continuously monitor rConfigโ€™s performance and provide ongoing support to address any issues.

Evaluation: Gather feedback from users to assess the effectiveness of rConfig and identify any areas for improvement.

Optimization: Implement any necessary optimizations based on feedback and system performance to enhance efficiency.

Project Closure
Final Review: Conduct a comprehensive review of the rConfig implementation project, documenting successes and lessons learned.

Handover: Transition ownership of rConfig to the operational team, ensuring all documentation and training materials are up to date.

Sign-Off: Obtain final approval from stakeholders and formally close the Rconfig implementation project.

Actions #1

Updated by Stacy Kinkar about 1 year ago

Peter is available on Monday and Tuesday between 9.30 pm to 11 pm Cebu time (26 & 27 August), pending time availability from grey Nolan and chase

Actions #2

Updated by Stacy Kinkar about 1 year ago

  • Status changed from New to Feedback

Meeting was scheduled for wednesday 28th August at 10 am est

MOM are here as follows:

Project Introduction and Status

  • Peter introduced the config project, started 9 months ago
  • Initial attempt with expensive Windows server software failed
  • Switched to Arconfig for better performance
  • Peter building scripts to automate device import
  • Discovered connectivity issues with only 10% of devices reachable
  • Issues fixed two weeks ago by Dan

๐Ÿ“š Learning Rconfig

  • Peter advised team to research Arconfig before next meeting
  • Emphasis on learning Arconfig CLI
  • Peter suggested watching YouTube videos and visiting arconfig.com
  • Meeting rescheduled for the next day to discuss in more detail

๐Ÿค” Miscommunication and Expectations

  • Team expected Peter to explain the project and provide a demo
  • Peter expressed frustration over team's lack of preparation
  • Discussion about CLI knowledge and Arconfig-specific CLI
  • Peter emphasized difficulty in explaining without basic knowledge

๐Ÿ“… Meeting Rescheduling

  • Peter suggested rescheduling for next week
  • Stacy to discuss with Tony and Shelley before rescheduling
  • Peter to contact Tony regarding meeting preparation issues

=================================================================

Awaiting directions from sir tony/shelly on this

Actions #3

Updated by Stacy Kinkar about 1 year ago

  • Status changed from Feedback to In Progress
  • % Done changed from 0 to 40

Rconfig Project Plan

  1. Project Initiation
  • Objective Definition: Implement rConfig for network device configuration management for SNA infrastructure

  • Stakeholder Identification: Identify key stakeholders, including operations Manager, Account Manager , Customer Success, Program Managers, IT Net , IT Dev

OM: Yanni

AM: Alexis

Peter : Rconfig Implementation engineer

Chase: NOC Supervisor, Will provide assistance to access equipment configurations and help oversee Rconfig rollout and administration

  1. Planning
  • Requirements Gathering: Collect specific needs, such as the types of network devices to be managed, configuration backup frequency, and automation requirements.

  • Resource Allocation: Assign roles, including a project manager, network engineers, and system administrators.

Grey: Level four engineer: Will provide assistance to access configuration across all infrastructure of SNA

  • Timeline and Milestones: Set key milestones, such as installation, configuration, testing, and go-live, with clear deadlines.

  • Risk Management: Identify risks, such as potential integration issues or security concerns, and plan mitigation strategies.

  1. Design
  • System Architecture: Design the rConfig setup, including server specifications, network architecture, and integration points with existing systems.

  • Interface Design: Plan the user interface layout, considering ease of use for network engineers.

  • Documentation: Prepare documentation outlining the rConfig architecture, workflows, and user roles.

  1. Development
  • System Configuration: Install rConfig on the designated server, configure necessary dependencies, and set up the initial environment.

  • Customization: Customize rConfig to include necessary plugins, scripts, and templates for the specific network devices in use.

  • Testing: Perform unit testing, integration testing with existing systems, and user acceptance testing (UAT) to ensure rConfig meets all requirements.

  1. Implementation
  • Deployment: Gradually roll out rConfig in a phased approach, starting with a pilot group of network devices before full deployment.

  • Data Migration: If applicable, migrate existing network device configurations to rConfig for centralized management.

  • Training: Conduct training sessions for network engineers and administrators to ensure proficiency in using rConfig.

  • Go-Live: Officially transition to rConfig for managing network device configurations, with close monitoring for any issues.

  1. Post-Implementation
  • Monitoring and Support: Continuously monitor rConfigโ€™s performance and provide ongoing support to address any issues.

  • Evaluation: Gather feedback from users to assess the effectiveness of rConfig and identify any areas for improvement.

  • Optimization: Implement any necessary optimizations based on feedback and system performance to enhance efficiency.

  1. Project Closure
  • Final Review: Conduct a comprehensive review of the rConfig implementation project, documenting successes and lessons learned.

  • Handover: Transition ownership of rConfig to the operational team, ensuring all documentation and training materials are up to date.

  • Sign-Off: Obtain final approval from stakeholders and formally close the Rconfig implementation project..

Actions #4

Updated by Stacy Kinkar about 1 year ago

  • Description updated (diff)

Project call is scheduled at 2nd Sep 5 pm est

Actions #5

Updated by Stacy Kinkar about 1 year ago

  • Status changed from In Progress to Resolved

Notes on sep 2

๐Ÿ”ง Project Overview and Rconfig Introduction (00:19 - 14:10)

  • Peter explained the Rconfig project for SNA infrastructure
  • Rconfig will backup device configurations automatically
  • Integration with Zabbix for data pulling
  • Peter sent documentation and work plan to Lenny and Shelley
  • Meeting with Alex from SNA needed to move forward

๐Ÿ“… Project Timeline and Tasks (14:13 - 25:08)

  • Stacy went through project milestones and tasks
  • Peter emphasized not to send the document to Lenny before the meeting with SNA
  • Discussed stakeholders and their roles
  • Alexis assigned as the main point of contact for coordination with Lenny

๐Ÿ› ๏ธ System Design and Documentation (25:08 - 36:15)

  • System architecture design is complete
  • Interface design is using Rconfig's default UI
  • Documentation needed for workflows and user roles
  • Peter needs help from SNA management for user roles and workflow documentation
  • Timeline for documentation set to 4-6 weeks

๐Ÿ’ป Rconfig Functionality and Integration (36:16 - 45:44)

  • Rconfig will be used to backup and restore device configurations
  • Integration with Zabbix for device information
  • Can push configurations to new or replacement devices
  • Discussed how Rconfig communicates with new switches

๐Ÿ”„ Configuration Management and Updates (45:44 - 54:11)

  • Rconfig will automatically update when changes are made in Zabbix
  • Will store multiple versions of configurations, including the original
  • Discussed the process of config changes and backups

๐ŸŽ“ UI Demo and Next Steps (54:15 - 01:03:28)

  • Peter offered to show the Rconfig UI
  • Discussed scheduling a meeting with Lenny and Alex
  • Stacy to upload project plan to SharePoint for team access and updates

Action items

Alexis Ybanez

  • Schedule a meeting with Lenny, Peter, and Alex for late this week or early next week (59:56)
  • Reach out to Lenny tomorrow for meeting availability (59:36)

Peter Degn

  • Prepare and send a video explaining Rconfig functionality to the team (57:33)

Stacy Kinkar

  • Upload the project plan to SharePoint and share with the team (02:10)
  • Take follow-ups and update the SharePoint document as needed (02:53)

Grey Erespe

  • Review Rconfig documentation on rconfig.com (40:30)
Actions

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