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Support #119

Updated by Stacy Kinkar about 1 year ago

To get SNA leads abd Peter on a call to discuss timeline and details for Rconfig project 

 Rconfig Project Plan 

 Project Initiation 
 Objective Definition: Implement rConfig for network device configuration management for SNA infrastructure 

 Stakeholder Identification: Identify key stakeholders, including operations Manager, Account Manager , Customer Success, Program Managers, IT Net , IT Dev 

 OM: Yanni 

 AM: Alexis 

 Peter : Rconfig Implementation engineer 

 Chase: NOC Supervisor, Will provide assistance to access equipment configurations and help oversee Rconfig rollout and administration 

 Planning 
 Requirements Gathering: Collect specific needs, such as the types of network devices to be managed, configuration backup frequency, and automation requirements. 

 Resource Allocation: Assign roles, including a project manager, network engineers, and system administrators. 

 Grey: Level four engineer: Will provide assistance to access configuration across all infrastructure of SNA 

 Timeline and Milestones: Set key milestones, such as installation, configuration, testing, and go-live, with clear deadlines. 

 Risk Management: Identify risks, such as potential integration issues or security concerns, and plan mitigation strategies. 

 Design 
 System Architecture: Design the rConfig setup, including server specifications, network architecture, and integration points with existing systems. 

 Interface Design: Plan the user interface layout, considering ease of use for network engineers. 

 Documentation: Prepare documentation outlining the rConfig architecture, workflows, and user roles. 

 Development 
 System Configuration: Install rConfig on the designated server, configure necessary dependencies, and set up the initial environment. 

 Customization: Customize rConfig to include necessary plugins, scripts, and templates for the specific network devices in use. 

 Testing: Perform unit testing, integration testing with existing systems, and user acceptance testing (UAT) to ensure rConfig meets all requirements. 

 Implementation 
 Deployment: Gradually roll out rConfig in a phased approach, starting with a pilot group of network devices before full deployment. 

 Data Migration: If applicable, migrate existing network device configurations to rConfig for centralized management. 

 Training: Conduct training sessions for network engineers and administrators to ensure proficiency in using rConfig. 

 Go-Live: Officially transition to rConfig for managing network device configurations, with close monitoring for any issues. 

 Post-Implementation 
 Monitoring and Support: Continuously monitor rConfig’s performance and provide ongoing support to address any issues. 

 Evaluation: Gather feedback from users to assess the effectiveness of rConfig and identify any areas for improvement. 

 Optimization: Implement any necessary optimizations based on feedback and system performance to enhance efficiency. 

 Project Closure 
 Final Review: Conduct a comprehensive review of the rConfig implementation project, documenting successes and lessons learned. 

 Handover: Transition ownership of rConfig to the operational team, ensuring all documentation and training materials are up to date. 

 Sign-Off: Obtain final approval from stakeholders and formally close the Rconfig implementation project.

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