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Feature #171

open

Updated SD CallCenter Evaluation Form

Added by Stacy Kinkar about 1 year ago. Updated 7 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
-
Start date:
10/21/2024
Due date:
03/31/2025 (about 7 months late)
% Done:

100%

Estimated time:

Description

Update the Single Digits Evaluation Form (CallCenter only)

Files

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New SD CallCenter assessment form (Case Resolution Checklist).jpg (101 KB) New SD CallCenter assessment form (Case Resolution Checklist).jpg Stacy Kinkar, 10/21/2024 03:56 AM
New SD CallCenter assessment form (Troubleshooting and Resolution Categories).jpg (149 KB) New SD CallCenter assessment form (Troubleshooting and Resolution Categories).jpg Stacy Kinkar, 10/21/2024 03:56 AM
SD CallCenter QIS Guidelines (Troubleshooting and Resolution).docx (12.2 KB) SD CallCenter QIS Guidelines (Troubleshooting and Resolution).docx Stacy Kinkar, 10/21/2024 03:56 AM
Engineering Request Form - Updated SD CallCenter Evaluation Form.doc (387 KB) Engineering Request Form - Updated SD CallCenter Evaluation Form.doc Stacy Kinkar, 10/21/2024 03:56 AM
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