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Feature #148

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Zabbix to CAS Integration

Added by Stacy Kinkar about 1 year ago. Updated 10 months ago.

Status:
In Progress
Priority:
High
Assignee:
-
Start date:
10/07/2024
Due date:
01/30/2025 (about 9 months late)
% Done:

50%

Estimated time:

Description

To better manage and monitor Alerts through CAS instead


Files

Actions #1

Updated by Stacy Kinkar about 1 year ago

  • We have an updated timeline
  • Rey is working to get the flow chart created and approved.

10/17- testing
10/28- Live

Actions #2

Updated by Stacy Kinkar about 1 year ago

*** 10/09- alexis sent document for the outage notification email template to steph, and awaiting review from her

Actions #3

Updated by Stacy Kinkar about 1 year ago

  • % Done changed from 0 to 20
Actions #4

Updated by Stacy Kinkar about 1 year ago

"Waiting for SNA Terry response on :

  1. API sites endpoint
  2. Brand_ID issue
  3. Test ticket (to be used for the development)"
Actions #5

Updated by Stacy Kinkar about 1 year ago

Terry asked about- Brand_id issue- he will get a ticket linked up to track progress

Actions #6

Updated by Stacy Kinkar about 1 year ago

10/21- Rey provided brand_id issue details to Terry:

When viewing the sites endpoint results, the brand_id associated with site 6741 (brand_id 216) is not found in the brands endpoint results. Please check.

Brand endpoint result:
{"meta":{"total_pages":1,"current_page":null,"next_page":1,"total_items":24,"limit":250},"count":24,"data":[{"id":"1","name":"Marriott
International, Inc."},{"id":"2","name":"Starwood Hotels & Resorts"},{"id":"3","name":"Hyatt
International"},{"id":"4","name":"Sonesta International Hotels"},{"id":"5","name":"Choice
Hotels"},{"id":"6","name":"InterContinental Hotels Group"},{"id":"60","name":"Wyndham
Worldwide"},{"id":"90","name":"CBRE"},{"id":"91","name":"Debut Hotel Group"},{"id":"93","name":"Einstein Noah Restaurant
Group"},{"id":"95","name":"Five Star Senior Living"},{"id":"96","name":"The Blackstone Group"},{"id":"200","name":"Best
Western International"},{"id":"207","name":"Hilton Worldwide"},{"id":"226","name":"G6
Hospitality"},{"id":"231","name":"Red Lion Corporation"},{"id":"242","name":"Independent
Hotel"},{"id":"243","name":"Radisson Hotels"},{"id":"248","name":"Loews Hotels"},{"id":"257","name":"Testing
Brand"},{"id":"267","name":"MBK"},{"id":"276","name":"Omni Corporate"},{"id":"280","name":"Hilton Grand Vacations
Brand"},{"id":"283","name":"Red Roof Inns"}],"status":{"message":"OK","code":200}}

Actions #7

Updated by Stacy Kinkar 11 months ago

sample Zabbix event that will trigger a ticket in our CAS system received from gabe (sna)
calltek dev will check and test

Actions #8

Updated by Stacy Kinkar 11 months ago

list of templates required for the Zabbix to CAS

Actions #10

Updated by Stacy Kinkar 10 months ago

  • Due date changed from 10/31/2024 to 01/30/2025
  • % Done changed from 20 to 50

Email Signature proposed is below:
which is forwarded to dev team

Here is the proposed signature for the email:

Thank you,

Network Monitoring Specialist
Safety NetAccess Inc. | Integrity First
USA. CANADA. UNITED KINGDOM.
www.safetynetaccess.com

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