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# Project Tracker Status Priority Subject Assignee Updated
204 Mach Networks - Servicenow to CAS Integration Feature In Progress Normal Mach Networks - Servicenow to CAS Integration 02/10/2025 05:46 AM Actions
201 QIS_External_Management_Dashboard Feature New Normal Engineering Request | QIS_External_Management_Dashboard 12/23/2024 06:01 AM Actions
199 To add RMA Tab and Quote Tab in the Performance Dashboard Feature Feedback Normal Add RMA Tab and Quote Tab 12/23/2024 05:46 AM Actions
198 Nitel Ticket Audit Form Feature In Progress Normal Engineering Request - Nitel Ticket Audit Form 12/12/2024 10:46 PM Actions
197 HKI Live Chat Feature New Normal HKI Live Chat - Engineering Request 12/10/2024 04:39 AM Actions
196 Portal logo update Feature Feedback Normal Vista Engg Request 02/20/2025 11:07 PM Actions
195 NH Evaluation form Feature In Progress Normal Update NH Evaluation Form 12/10/2024 04:17 AM Actions
194 PBX Request (Enabling DBW Spanish Interflow Feature New Normal PBX Request (Enabling DBW Spanish Interflow 11/28/2024 10:00 PM Actions
193 PipeDrive and CAS Integration Feature New Normal Engineering Request 11/21/2024 11:29 PM Actions
192 CAS SLA Monitoring Timer Feature New Normal Engineering Request - CAS SLA Monitoring Timer 11/21/2024 11:13 PM Actions
189 Additional Fields for New Reported Issues and Solutions Feature New Normal Engineering Request : CAS User Additional Fields for New Reported Issues and Solutions 11/19/2024 05:46 AM Actions
187 Phase 3 - SageNet's CoBa in QIS Feature New Normal Engineering Request Phase 3 - SageNet's CoBa in QIS 01/02/2025 05:42 AM Actions
181 Updated Reported Issues and Solutions Feature New Normal Updated Reported Issues and Solutions 10/29/2024 10:39 AM Actions
179 AT&T Project phase 1 Feature Resolved Normal AT&T Dev/lab Endpoint for SNOW Case ebonding 02/20/2025 11:09 PM Actions
177 AI Assessment to QIS Feature Resolved Normal Linking AI Assessment to QIS 03/12/2025 01:05 AM Actions
173 PBX-CRM integration (Zoom-CAS) Feature In Progress Normal PBX-CRM integration (Zoom-CAS) for Sonifi 10/24/2024 01:29 AM Actions
172 Atera – CAS integration Feature New Normal ATERA - CAS Field Mappings 10/23/2024 06:08 AM Actions
171 SD CallCenter Evaluation Form Feature Resolved Normal Updated SD CallCenter Evaluation Form 03/26/2025 02:37 PM Actions
168 Convert to PDF File for images copy pasted in the Email in CAS Feature New Normal PDF conversion for image attach in the body of email 10/16/2024 11:03 AM Actions
164 PBXact Integration with Microsoft Teams Using Sangoma FreeSBC Feature In Progress Normal PBXact Integration 10/30/2024 04:23 AM Actions
160 SD CAS Integration Feature Resolved Normal SD CAS Integration 03/26/2025 04:36 AM Actions
159 CallTek - Business Continuity - Disaster Recovery Support In Progress Normal Project Plan for CAS server upgrade (Upgraded PHP, MySQL, Apache) 11/01/2024 05:52 AM Actions
158 Worldvue CAS Feature Resolved Normal Mapping of sub category from service now to  cas and vice versa 10/10/2024 05:45 AM Actions
157 Worldvue CAS Feature Resolved Normal Add Wi-Fi support group in CAS; 10/10/2024 05:43 AM Actions
156 Worldvue CAS Feature Resolved Normal Create assignment group 10/10/2024 05:41 AM Actions
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